Service

Privacy Policy

RBQ Licensed & Insured
10-Year Workmanship Warranty
24/7 Emergency Service

Last updated: May 31, 2026

Essential Roofing & Insulation respects your privacy. This page explains what personal information we collect through essentialri.com, why we collect it, and how we protect it. We comply with Quebec’s Act respecting the protection of personal information in the private sector (Law 25) and applicable Canadian privacy legislation.

What we collect

When you submit our contact or quote-request form, we collect: your name, email address, phone number, the service you are interested in, and any details you choose to share in the message field. We collect this information only with your consent.

Our website also automatically logs anonymous technical data (IP address, browser, pages visited) for security, performance, and analytics. We use Google Analytics for aggregate usage statistics.

How we use it

We use the information you provide solely to respond to your inquiry, prepare and deliver a quote, schedule or perform work, send follow-up communications, and meet legal or contractual obligations. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

Our site uses a small number of cookies for essential functions (language preference, security) and optional analytics cookies. You can disable cookies in your browser settings.

How long we keep it

Quote requests are retained for up to 24 months. Project records are retained for the duration required by Quebec consumer-protection and tax law (currently 7 years).

Your rights

Under Quebec Law 25 you have the right to access, correct, delete (subject to legal retention), and withdraw consent. You can file a complaint with our privacy officer or with the Commission d’accès à l’information du Québec.

Contact our privacy officer

For any privacy-related question, contact us at infos@essentialri.com or (514) 966-8810. We respond within 30 days.